Terms and conditions
Effective Date: 01 July 2025
Welcome to Contracts.ai. These Terms and Conditions ("Terms") govern your access to and use of the services, software, website, and APIs (collectively, the "Services") provided by CONTRACTS.AI, Inc. ("Contracts.ai", "we", "us", or "our"). By accessing or using our Services, you agree to be bound by these Terms.
1. Use of Services
1.1 Eligibility. You represent and warrant that you have the legal authority to enter into this agreement and that you will comply with all applicable laws and regulations.
1.2 Account Registration. To access certain features, you must create an account. You agree to provide accurate, current, and complete information and maintain the confidentiality of your login credentials.
1.3 License Grant. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes.
1.4 Restrictions. You shall not (a) reverse engineer or decompile the Services; (b) use the Services to violate any laws; (c) use the Services to process personal data outside permitted purposes; or (d) interfere with the operation or security of the Services.
2. Customer Data
2.1 Ownership. You retain all rights, title, and interest in your data, including uploaded contracts and documents (“Customer Data”).
2.2 Processing. We process Customer Data solely on your behalf to provide the Services. Our use of Customer Data is governed by our Privacy Policy and Data Processing Addendum.
2.3 Security. We implement reasonable security measures to protect Customer Data.
3. Fees and Payment
3.1 Fees. Use of the Services is subject to payment of fees as described in your order form or subscription agreement.
3.2 Payment Terms. Unless otherwise stated, fees are due within 30 days of invoice.
3.3 Late Payments. Late payments may incur interest charges as permitted by law.
4. Intellectual Property
4.1 Our IP. We own all intellectual property rights in the Services, software, and related materials, excluding Customer Data.
4.2 Feedback. You grant us a royalty-free license to use feedback or suggestions you provide to improve the Services.
5. Confidentiality
5.1 Each party agrees to maintain the confidentiality of the other party’s confidential information and to use it only as permitted under these Terms.
6. Warranties and Disclaimers
6.1 Performance Warranty. We will use commercially reasonable efforts to provide the Services in accordance with the agreed service levels.
6.2 Disclaimer. Except as expressly stated, the Services are provided “as is” without warranties of any kind, whether express, implied, or statutory.
7. Limitation of Liability
7.1 To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, consequential, or punitive damages.
7.2 Our total liability under these Terms will not exceed the fees paid by you in the 12 months preceding the claim.
8. Term and Termination
8.1 These Terms remain in effect until terminated by either party.
8.2 Either party may terminate for cause if the other party breaches material obligations and fails to cure within 30 days.
8.3 Upon termination, you will cease use of the Services, and we may delete your Customer Data as described in our data retention policies.
9. Governing Law and Dispute Resolution
9.1 These Terms are governed by the laws of California, San Francisco County.
9.2 Disputes will be resolved via binding arbitration in [Insert Location] unless otherwise agreed.
10. Miscellaneous
10.1 Force Majeure. Neither party will be liable for delays or failures caused by events beyond reasonable control.
10.2 Assignment. You may not assign these Terms without our prior written consent.
10.3 Entire Agreement. These Terms, together with the Privacy Policy and any order forms, constitute the entire agreement.